Terms & Conditions

AdvisoryX Srl DBA Clics Studio ("CLICS", "we", "us", "our").

• Legal Name: AdvisoryX Srl (P.IVA: 12762050966)
• Address: Via Renoncino, 1, Basiglio (MI), 20079, Italia
• Email: hello@clics.studio

By engaging CLICS for services, signing a proposal, or using our website, you ("Client") agree to these Terms & Conditions. If you do not agree, please do not engage our services. These Terms may be updated from time to time; the current version will always be published on this page.

CLICS provides design, development, and ongoing support for eCommerce and marketing websites, primarily for food & beverage brands. Services are delivered under a monthly subscription model and may include:

• Website design and development
• eCommerce setup (B2C and, where included, B2B)
• Hosting and technical maintenance
• Content updates within the agreed monthly edit allowance
• Strategic and performance recommendations

The specific deliverables, tier, edit hours, and any integrations are defined in the accepted proposal or subscription plan. Work outside the agreed scope may be quoted separately and requires written approval before commencement.

Edit hours reset each calendar month and do not roll over unless explicitly stated in your plan.

To deliver our services effectively, the Client agrees to:

• Provide accurate, timely, and complete information, content, imagery and assets
• Provide feedback and approvals within reasonable timeframes
• Hold all necessary rights to any materials supplied to CLICS
• Comply with applicable laws and platform terms (e.g. payment providers)
• Maintain valid accounts for any third-party services required to operate the storefront

Delays caused by missing or incomplete Client materials may impact delivery timelines and are not the responsibility of CLICS.

Our services are billed on a recurring subscription basis (monthly or annually, as selected). By subscribing you authorise CLICS or its payment processor to charge your chosen payment method for the agreed fees.

• Fees are stated in the applicable plan and exclude taxes unless noted
• Monthly plans renew automatically each month; annual plans renew each year
• All fees are non-refundable, except where required by law
• Late or failed payments may result in suspension of services after reasonable notice
• Price changes will be communicated at least 30 days in advance and applied at the next renewal

Any additional work agreed outside the subscription (custom builds, integrations, migrations) will be invoiced separately according to the approved quote.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for the remainder of the paid term.

Upon cancellation or termination:

• Hosting, maintenance and edits provided by CLICS end at the close of the paid period
• Client-owned content and brand assets will be handed over on reasonable request
• CLICS may retain proprietary components, code libraries, templates and tooling used across projects

CLICS may suspend or terminate services for material breach of these Terms, unlawful conduct, or non-payment.

Ownership of intellectual property is allocated as follows:

• Client Materials: The Client retains all rights to content, trademarks, logos, product imagery, and brand assets they provide. The Client grants CLICS a licence to use these materials solely for the purpose of delivering the services.
• Final Deliverables: Upon full payment of applicable fees, the Client receives a licence to use the final website design and any bespoke visual assets created specifically for their storefront, for the duration of an active subscription and thereafter for their own business use.
• CLICS Property: All underlying code frameworks, design systems, component libraries, internal tooling, methodologies and know-how developed by CLICS remain the exclusive property of CLICS and may be reused across projects.
• Third-Party Assets: Fonts, stock imagery, plugins and platform services remain subject to their own licences.
• Portfolio Rights: Unless otherwise agreed in writing, CLICS may display completed work in its portfolio, case studies and marketing materials.

Our services may rely on third-party providers (including hosting, payments, analytics, email and eCommerce platforms). CLICS is not responsible for outages, changes, pricing or policies of any third-party service, but we will use reasonable efforts to help you navigate them.

Each party agrees to keep non-public information shared during the engagement confidential and to use it only for the purpose of delivering or receiving the services. This obligation survives termination of the engagement.

CLICS will perform the services with reasonable care and skill and in accordance with industry standards.

To the fullest extent permitted by law, our services are provided "as is" and "as available". CLICS does not warrant that the services or any website will be uninterrupted, error-free, or achieve any specific commercial result, including revenue, traffic or search rankings.

To the maximum extent permitted by applicable law:

• CLICS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities.
• Our total aggregate liability arising out of or relating to the services shall not exceed the fees paid by the Client to CLICS in the three (3) months immediately preceding the event giving rise to the claim.
• Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded under applicable law.

The Client agrees to indemnify and hold harmless CLICS from any claims, damages or costs arising out of content, assets or instructions the Client provides, including claims of infringement of third-party rights, or the Client's use of the deliverables in breach of these Terms or applicable law.

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, strikes, internet outages, or failures of third-party services.

These Terms are governed by the laws of Italy. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Milan, Italy, without prejudice to any mandatory consumer protections available under the Client's local law.

CLICS may update these Terms from time to time. Material changes will be communicated by email or via our website. Continued use of the services after changes take effect constitutes acceptance of the revised Terms.

For any questions about these Terms, please contact:

• Clics Studio
• Email: hello@clics.studio
• Address: Via Renoncino, 1, Basiglio (MI), 20079, Italia